Getting Help in a Crisis

Please follow the guidance below if you, a friend or someone you know is in mental health crisis and needs advice or help.

In Office Hours (Monday to Friday 9am to 5pm)

If you (or they) live in Wandsworth or surrounding boroughs and are a patient of South West London & St Georges NHS Trust (Main Number 020 3513 5000) and your (or their) condition deteriorates you can contact the person you/they usually see such as a care co-ordinator or named lead professional. 

If you (or they) live in Westminster or neighbouring boroughs in North West London and are a patient of Central and North West London NHS Trust (Main Number 020 3214 5700) and are in need of help or advice about your (or their) mental health you can contact the person you/they usually see such as a care co-ordinator or named lead professional.

If this is the first time you have needed help for a mental health crisis and it is during normal office hours, you should contact your GP, your family doctor. They will be able to refer you to the most appropriate mental health service in your area.

If you don't have a GP you can use the NHS Choices Service Search to find the nearest one to you.

Out of Hours (Monday to Friday 5pm to 9am and on Saturdays, Sundays and Bank Holidays)

In Wandsworth you should use the Crisis Line on 0800 028 8000

In Westminster you should call the Single Point of Access (SPA) on 0800 023 4560


If you are in extreme crisis, you think you might be at risk of seriously harming yourself or doing something which might harm someone else you should go to your nearest hospital A&E Department and ask for help or call 999 and ask for an ambulance.

If you are having thoughts about taking your own life or are desperate to talk to someone...

Call the Samaritans on 08457 90 90 90.

The Samaritans provide confidential non-judgmental support, 24 hours a day for people experiencing feelings of distress or despair, including those which could lead to suicide.  If you want to email instead of calling email jo@samaritans.org

If you have or are concerned about something physical then…

Call NHS Direct on 111

NHS Direct offers 24-hour health advice via telephone, website and Digital TV.  Their website address is www.nhsdirect.nhs.uk

If you are a parent and have concerns about being a parent... 

Call Family Line on 0808 800 2222 - 24 hour support

A national family support charity providing help and support with all aspects of family lives. and with, parents.   Their website is www.familylives.org.uk

If you are a child who needs to talk to someone...

Call Childline on 0800 1111.

ChildLine is the free 24 hour helpline for children and young people in the UK. Children and young people can call in to talk about any problem. Counsellors are always here to help you sort it out.  Their website address is www.childline.org.uk

If you want confidential help on a range of mental health issues...

Call Wandsworth & Westminster Mind on 020 7259 8100 - Open Monday to Friday 9am - 5pm

Or call Mind National on the Mind Infoline 0300 123 3393  - Open Monday to Friday 9.15am – 5.15pm


Contact Us

Wandsworth & Westminster Mind
Basement
Hopkinson House
6 Osbert Street
London SW1P 2QU

020 7259 8100
admin@wwmind.org.uk

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